Details Details Details
We offer Flat Rate Shipping on all orders $120 and under!
Free Shipping (within Canada) on orders over $120. Please use PROMO CODE: PARTYFORFREE.
Free Local Pick Up for Kelowna, BC (& area) residents only. Please use PROMO CODE: LOCAL at checkout. Once payment is received, I will be in touch via email within 48 hours to arrange pick up details.
All balloons ship for free (Canada only) via regular Canada Post, which means:
5-7 business days within Canada
10-14 business days to the US.
We are proudly Canadian!! And ship from Canada! All items (except for banners and balloons) are shipped Expedited Parcel via Canada Post and do come with a tracking number.
Please note that once an item leaves my hands, I am not responsible for any damages or loss that may occur.
For items shipped to the US, we are not responsible for any extra duty or customs charges.
If any purchase gets lost in the mail, we can re-ship a new order, but you will be required to repurchase the item(s).
Thank you for your understanding!
SHIPPING ESTIMATE TIMES FOR ALL PRODUCT OTHER THAN BALLOONS:
Within Canada: 5-10 business days
To the US: up to 3-4 weeks
For retail products, your order will be shipped within 3-6 business days once payment is received.
As most of the products are for special events, please make sure that you leave enough time to receive your party goodies.
We accept payment via Credit Card and Pay Pal. All orders must be paid in full before your order will be released.
REFUNDS & EXCHANGES
We want you to be happy with your pretty party supplies! If for some reason the products you selected didn't work out, please get in touch with us within 14 days of the original purchase date.*
*Custom-made products (banners etc), and seasonal/holiday merchandise may not be returned.