Joonie & Joe Party Shoppe

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Details Details Details

We offer Flat Rate Shipping on all orders under $99!  $16 within Canada.  $20 to the USA.  

Free Shipping (within Canada) on orders over $120. Please use PROMO CODE: PARTYFORFREE.  

Free Local Pick Up for Kelowna, BC (& area) residents only.  Please use PROMO CODE: LOCAL at checkout.  Once payment is received, I will be in touch via email within 48 hours to arrange pick up details.

All balloons and banners ship for free (Canada only) via regular Canada Post, which means:

5-7 business days within Canada

7-10 business days to the US.

PAYMENT

We accept payment via Credit Card and Pay Pal. All orders must be paid in full before your order will be released.

SHIPPING INFORMATION

We are proudly Canadian!! And ship from Canada!   All items (except for banners and balloons) are shipped Expedited Parcel via Canada Post and do come with a tracking number.   

Please note that once an item leaves my hands, I am not responsible for any damages or loss that may occur.

For items shipped to the US, we are not responsible for any extra duty or customs charges.

If any purchase gets lost in the mail, we can re-ship a new order, but you will be required to repurchase the item(s).

Thank you for your understanding!

DELIVERY ESTIMATE TIMES FOR ALL PRODUCT OTHER THAN BALLOONS AND BANNERS:

Within Canada:  3-5 business days

To the US:  up to 2-3 weeks

For retail products, your order will be shipped within 3-5 business days once payment is received.

For custom word banners, my current turnaround time is 14 days.  

As most of the products are for special events, please make sure that you leave enough time to receive your party goodies.

REFUNDS & EXCHANGES

We want you to be happy with your pretty party supplies!  If for some reason the products you selected didn't work out, please get in touch with us within 14 days of the original purchase date.*

*Custom-made products (banners etc), and seasonal/holiday merchandise may not be returned.


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